Refund Policy

Please take a moment to read this important information and ensure you understand and agree to the conditions as outlined here.

All sales are final.

Due to the nature of our products, Ethos Laboratories does not offer Returns, Refunds or Exchanges of any kind for sales of COVID-19 tests, unless there is a manufacturer recall on a lot number. Should a recall occur, Ethos Laboratories will follow the manufacturer guidance on whether a replacement or refund shall occur.

For any questions concerning this policy, please contact Customer Support by calling (877) 496-2570 or by email at